WE ACCEPT PAYPAL PAYMENTS ONLY

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FREE SHIPPING IN THE LOWER 48 STATES

Monday-Friday(excluding weekend and holidays)tracking number will be provided once items are shipped.
Overnight or expedited shipping available upon request.
Free local pick-up.
Please contact us through eBay messaging or call us to schedule your local pickup

LIMITED LIFETIME WARRANTY

Tom Auto Parts guarantees all suspension and steering products to be free from defects in materials and workmanship when properly installed and under normal usage to the original purchaser and for the original vehicle pa rts were installed on.

Damage due to improper installation, lack of lubrication, used for racing or competition, accident damage or abuse are not covered under this warranty. Improper installation or any modifications will void your warranty.

The Warranty expressly excludes any cost of removal or re-installation, domestic and international shipping charges, other duties or fees incurred on international shipments, labor cost, rental vehicle, loss of time or any other incidental or consequential damages.

All warranty claims require an RMA (Return Material Authorization) prior to return. Any items returned without and RMA will be refused. We require images or video of our parts installed on the vehicle to be submitted with the RMA request. You must also provide a dated original invoice of the purchase and detailed information explaining the reason for your warranty claim.

Once RMA is approved, we will provide instructions on returning the defective product. If replacement part is needed during the process you may purchase it directly from Tom Auto Parts. We will issue a refund after we inspect the returned parts and approve the RMA.

OE QUALITY AND COMPETITIVE PRICE

Many of the products we buy come from the OEM manufacturer. Where necessary we make improvements to the original design to correct issues with the original part. All of our products undergo rigorous testing to assure they meet or often exceed OEM quality. All of our parts, be it suspension parts, electrical parts, engine parts, body panels, drivetrain parts are ISO/TS16949 certified by quality manufactures from all across the globe.
We have a 100% satisfaction goal.If you have had less than 100% positive experience,please contact us so we can work out a resolution.

FEEL FREE TO CONTACT US

If there is an issue with shipping or the item you purchased please contact us via ebay message or call us before opening a case or leaving feedback.We will try our best to resolve any kind of issue.
Call our hotline with any questions
Monday-Friday 8am-5pm(MST)